1. Definitions1.
1. Product: Refers to the Software Pertento AI, a web-based application for conversion optimization, message customization, and marketing channel analysis.
1.2. Owner: Pertento AI (Pertento AB), located at Karlavägen 86, Stockholm, Sweden, with contact email at hello@pertento.ai.
1.3. Agreement: This License Agreement between You and the Owner.
1.4. Package: License versions with varying terms and services as described in this Agreement.
1.5. User: Any individual or entity accessing or using the Product.
2. Agreement Acceptance
2.1. By accessing, installing, purchasing, or using the Product, you acknowledge full understanding and acceptance of this Agreement.
2.2. This Agreement constitutes a legally binding contract between You (individual or entity) and the Owner.
2.3. If you do not agree to the terms of this Agreement, you must not use the Product.
3. License Terms
3.1. The Product is licensed, not sold. You are granted a personal, non-exclusive, non-transferable, revocable license based on the selected Package.
3.2. License validity begins upon account creation and remains in effect for the duration specified in your chosen Package.
3.3. The license is billed monthly in advance and will automatically renew unless canceled in accordance with Section 3.5.
3.4. Users are prohibited from sublicensing, reselling, or redistributing the Product without prior authorization from the Owner.
3.5. A 30-day cancellation notice is required to terminate the license. Cancellations made less than 30 days before the next billing cycle will apply to the subsequent month.
4. Usage Restrictions
4.1. You shall not:
• Reverse engineer, decompile, or disassemble the Product.
• Use the Product for purposes conflicting with moral values, including adult, gambling, or political activities.
• Modify or create derivative works from the Product.
4.2. Any violation of these restrictions may result in immediate termination of your license without refund.
5. Payment Terms
5.1. The Product is subject to fees outlined in the Price List. Payments are processed via card.
5.2. Payment is due monthly in advance and will be automatically charged to the User’s provided payment method on the first day of each billing cycle.
5.3. The Owner reserves the right to adjust prices, add fees, or introduce new services with 30 days’ prior notice.
5.4. All payments are final; no refunds are provided for unused periods of the Product or partial months.
5.5. Users must ensure their payment method remains valid throughout the subscription period. Failure to process payment may result in service suspension.
6. Termination and Suspension
6.1. The Owner reserves the right to terminate or suspend your license if you:
• Breach this Agreement.
• Fail to pay applicable fees.
6.2. Upon termination, access to the Product will cease, and stored data may be deleted.
6.3. The User may terminate the license by providing a 30-day written notice, as outlined in Section 3.5.
7. Data Privacy and Security
7.1. The Owner processes personal data in accordance with GDPR and other applicable laws.
7.2. Data collected is used solely for improving Product functionality and performance.
7.3. Users are responsible for safeguarding their passwords and account credentials.
8. Limitation of Liability
8.1. The Product is provided “as is” without warranties of any kind. The Owner does not guarantee uninterrupted or error-free operation.
8.2. The Owner is not liable for any indirect, incidental, or consequential damages arising from Product use.
8.3. Total liability is limited to the amount paid by the User in the preceding 12 months.
9. Intellectual Property
9.1. All intellectual property rights in the Product remain the exclusive property of the Owner.
9.2. You agree not to remove, alter, or obscure any proprietary notices or marks.
10. Technical Support
10.1. Support services are available based on your selected Package. Additional fees may apply for premium support
11. Upgrades and Maintenance
11.1. Product upgrades are mandatory and included in your license.
11.2. Downtime during maintenance will be communicated in advance.
12. Dispute Resolution
12.1. This Agreement is governed by Swedish law.
12.2. Disputes will be resolved exclusively in the courts of Stockholm, Sweden.
12.3. Consumers retain rights under applicable consumer protection laws.
13. Changes to the Agreement
13.1. The Owner reserves the right to modify this Agreement with 30 days’ notice. Continued use of the Product signifies acceptance of the updated terms.
13.2. In case of discrepancies, the Swedish version of this Agreement shall prevail.
14. Miscellaneous
14.1. Failure to enforce any provision of this Agreement does not constitute a waiver of rights.
14.2. This Agreement constitutes the entire agreement between the parties.
