Voice of customer

Page and device targeting

Show a survey only on the pages and the devices where the question makes sense.

Seven conditionsThree devicesEvery page by default

A question about checkout belongs on checkout. Page rules limit a survey to the addresses you choose: equals, starts with, contains, ends with, a regular expression, or the two negatives, not equals and does not contain. With no rules, a survey can show on every page of the website.

A page qualifies when it matches any one rule, so several positive rules add up: a blog rule and a pricing rule together cover both. A negative rule on its own is how you leave pages out, so a single "does not contain /account" asks everyone except people inside their account. Rules are checked against the full address, query string included, and a trailing slash is ignored.

Devices narrow it further to desktop, mobile or tablet, using the same device detection as experiment targeting and the exit-intent trigger, so a mobile survey and a mobile experiment agree about who is on a phone.

Targeting is checked in the visitor’s browser before a trigger is even set up, so a survey that does not apply to a page does no work on it. It can be changed at any time, including on a survey that is already collecting answers, and the change reaches the site at the next publish.

Better experiments, better conversions

Test on all visitors with the world’s lightest script and make confident decisions powered by real-time reporting.